Allscripts Hiring fresher’s as Intern in Pune - August 2013
Company Name: Allscripts
Designation: Intern
Experience: 0 - 1 Years
Experience: 0 - 1 Years
Qualification: BE Fresher or MCA
Location: Pune
Salary: As per Industry
Job Details:
- BE Fresher (Comp Sc or IT) or MCA or equilavent.
- Handle incoming customer calls and cases for Allscripts Sunrise Application.
- Provides client assistance promptly and accurately to ensure client satisfaction by using proper departmental procedures for call control, problem resolution, reporting and escalation.
- Troubleshooting at customer site if necessary.
- Supplement implementation team efforts as needed.
- Use product specific diagnostic tools and techniques to resolve customer issues.
- Dial into customer sites to collect and analyze data in the appropriate format as a means to troubleshooting issues
- Replicate issues, document results and present issue resolution to customers.
- Work with Product Development Teams to troubleshoot software.
Website: www.allscripts.com
0 comments:
Post a Comment