Qualification:B.Sc/ BCA
Experience:Fresher's
Apply Mode:Online
Job Location:Chennai
Job Description:
- Level 1 Technical Operations Support in password management and release management.
- Batch job monitoring, Pro-active issue identification and resolution.
- Monitoring Incident / requests.
- Perform report generation and report delivery to the respective stake holders.
- Meet agreed customer timing and results.
- Must interact with customers in multiple time zones: Europe and North America.
- Willing to work in 24/7 shifts.
- Understand Security Controls and adhere to them.
- Create process documents and make sure that follows the process.
- Implement ITSM processes.
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